Service point

Days Hours
Sunday Closed
Monday 8:00AM To 5:00PM
Tuesday 8:00AM To 5:00PM
Wednesday 8:00AM To 5:00PM
Thursday 8:00AM To 5:00PM
Friday 8:00AM To 2:30PM
Saturday Closed

Expert support for your Polestar in Canada, including dedicated service, connected technology, and support designed for electric driving. From maintenance to software updates, everything is built for simplicity, transparency, and performance.

Polestar-certified service

  • Our trained technicians understand Polestar electric vehicles and provide tailored care.
  • Preventive maintenance and inspections
  • Software updates and diagnostics
  • Genuine Polestar parts
  • lear, transparent recommendations

Over-the-air updates

Your Polestar improves over time with over-the-air updates, delivering new features, performance enhancements, and system optimizations—no service visit required.

24/7 roadside assistance

Every new Polestar includes 24/7 roadside assistance across Canada, accessible via the vehicle, Polestar app, or customer support.

  • 24/7 emergency support
  • Towing and vehicle recovery
  • Flat tire, battery, and lockout assistance

Warranty coverage

Every new Polestar includes warranty coverage in Canada for the vehicle, battery, corrosion, and paint, helping support long-term peace of mind.

  • Vehicle warranty: covers any parts that fail due to manufacturing defects with free repairs or replacements at an authorized Polestar Service Point. This warranty covers the first four years after delivery, or 80,000 km, whichever comes first. It is valid regardless of a change in ownership, provided that the Polestar service plan has been followed.
  • Battery warranty: covers any faults in battery performance or defects in material and workmanship, which will be resolved free of charge, within 8 years or 160,000 km, whichever comes first. If the battery's State-of-Health (SoH) drops below 70% of its original capacity within the first 8 years of ownership, the battery will be replaced for free.
  • Corrosion warranty: covers the repair or replacement of affected panel(s) perforated by corrosion at an authorized Polestar service point, free of charge. Coverage lasts for the first 12 years after delivery, regardless of a change in ownership, with possible regional variations.


Contact our team to schedule a service appointment or to learn more.